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SHIPPING & RETURNS

SHIPPING POLICY

Shipping within Australia

We offer free shipping on all orders over $100.

Items are posted within one to two working days from order.

Once your order has shipped, please allow 2-7 business days for delivery depending on your location. 

All orders are shipped via Auspost registered mail.

For security reasons, a signature is required for all deliveries. 

International Shipping.

Free shipping over $200

Items are posted within one to two working days from order.

             Refund Policy

 

What if I change my mind.

We want you to be happy with your  Gemstone purchase, so if for any reason you are not satisfied with your purchase, you may return it within 14 days of delivery for a full refund Providing it has not been worn and is in new condition.

You will need to pay for registered post to send the item back.

No refunds will be issued until the item arrives back to us.

Please contact us first

 

What if my item is faulty

We take great care in our products although if a fault occurs please contact us for further advice so we can resolve the issue quickly for you.

0407 763 847

aussiegemdesigns@outlook.com

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